A door built around the mid-90s is old enough now that its original torsion spring has likely cycled through its rated life, even if the door still looks fine from the driveway. Springs don't fail because a house is old - they fail because they've opened and closed 10,000-plus times, and a mid-90s install is right in that window now.
Greenwood's median household income sits at $104,638, noticeably higher than the roughly $71,881 median across the broader area we serve. That doesn't change how a spring breaks, but it does change what people ask for when it does - more of our Greenwood calls end in a full opener or spring upgrade rather than a patch job, because the budget is there to do it right the first time instead of nursing a 30-year-old torsion setup along.
The cold-moderate climate band this whole area sits in also plays a part. Temperature swings stiffen springs and dry out rollers on any door, but on a house built in the mid-90s, the original hardware is old enough that a hard cold snap is often what finally finishes off a spring that was already near the end of its cycle count.